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Posts Tagged vademecum airplane

Denied boarding (overbooking): air passengers’ rights

In the event of denied boarding (overbooking) the airline company shall first call for volunteers to surrender their reservations in exchange for benefits. If the number of volunteers is not sufficient the air carrier may then deny boarding to passengers against their will. In this last case, the air carrier shall “immediately” assist and compensate passengers (from € 250 to € 600). Denied boarding (overbooking): air passengers’ rights Regulation 261/2004, art.4, sets forth air passengers’ rights with reference to the event of

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Missing a connecting flight: air passengers’ rights

The event in which passengers missed their connecting flight not due to a fault of their own is not expressly covered by Regulation 261/2004. However, if some specific elements are met, passengers who missed their connecting flight are entitled to assistance and compensation that can go from € 250 to € 600. Missing a connecting flight: air passengers’ rights The event in which passengers missed their connecting flight not due to a fault of their own (e.g. a delay of a previous flight) is not expressly covered by EC

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Flight cancellation: air passengers’ rights

In the event of flight cancellation passengers are entitled to assistance and compensation (from € 250 to € 600) from the airline company of interest. There is no right to compensation in case the flight is cancelled due to “extraordinary circumstances”. Technical problems of the aircraft, poor aircraft maintenance or unavailable flight crew are not covered by the concept of “extraordinary circumstances”. Flight cancellation: air passengers’ rights Regulation 261/2004, art. 5, establishes that passengers who were subject to flight cancellation* shall be offered PECUNIARY COMPENSATION and ASSISTANCE from the airline

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How to request a refund or compensation in the event of denied boarding, flight cancellation, or extended flight delay

Regulation (EC) no. 261/2004 establishes how to request a refund or compensation in the event of denied boarding (overbooking), flight cancellation, or extended flight delay. Any traveler can personally request a refund and/or compensation (that goes from € 250 to € 600) by going onto the website of the airline company and filling out a form, or sending a request via email or via regular mail. Under Italian provisions, the period within which passengers can request compensation is 2 years from the event.  1) Introduction  Regulation (EC) no. 261/2004

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Prohibited items on an aircraft in hand or checked luggage

The European Union has drawn up a list of items that travelers are not allowed to carry on an aircraft in hand and/or in checked luggage for security reasons (e.g. guns, baseball bats, toy guns, sprays, knives or razor blades, corkscrews, explosives, fireworks and acids). Prohibited items on an aircraft in hand or checked luggage The European Union has drawn up a list of items that travelers are not allowed to carry on an aircraft for security reasons, which, therefore, concerns Italian airports. The list of prohibited items in the cabin of an

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