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Posts Tagged flight cancellation

Italo train delays: how to request compensation

Passengers whose Italo train arrives more than 60 minutes late at their final destination have a right to compensation, which goes from 25% (60-119 min) to 50% (120 min or more) of the ticket price, and will be automatically paid by the Company usually within 7 days from the travel date. Italo train delays: how to request compensation 1) Trenitalia and Italo In recent years, more and more passengers have decided to travel by train, instead of by plane, especially because of

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Trenitalia train delays: how to request compensation

Passengers whose Trenitalia train arrives more than 30 minutes late at their final destination have a right to compensation. The “sum” goes from a coupon amounting to 25% of the ticket price (30 – 59 min.) to 25% (60-119 min) or 50% of the ticket price (120 min or more). Depending on the ticket, the request can be made from any Trenitalia ticket office, your travel agency, or online, between 3 days and 1 year of travel date. We suggest filing

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Air passengers’ rights: other important provisions

With reference to air transportation, there are other important provisions that must be taken into account. For example, the application of the protections offered by Regulation 261/2004 in cases of overbooking, cancellation or delay of a flight, does not exclude passengers’ right to take legal action before a competent judge. Passengers are entitled to be informed in advance about the airline operating the flight in cases where it is different from the one with which they booked their flight (so-called ‘codeshare flight’).  Air passengers’

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Flight cancellation: air passengers’ rights

In the event of flight cancellation passengers are entitled to assistance and compensation (from € 250 to € 600) from the airline company of interest. There is no right to compensation in case the flight is cancelled due to “extraordinary circumstances”. Technical problems of the aircraft, poor aircraft maintenance or unavailable flight crew are not covered by the concept of “extraordinary circumstances”. Flight cancellation: air passengers’ rights Regulation 261/2004, art. 5, establishes that passengers who were subject to flight cancellation* shall be offered PECUNIARY COMPENSATION and ASSISTANCE from the airline

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How to request a refund or compensation in the event of denied boarding, flight cancellation, or extended flight delay

Regulation (EC) no. 261/2004 establishes how to request a refund or compensation in the event of denied boarding (overbooking), flight cancellation, or extended flight delay. Any traveler can personally request a refund and/or compensation (that goes from € 250 to € 600) by going onto the website of the airline company and filling out a form, or sending a request via email or via regular mail. Under Italian provisions, the period within which passengers can request compensation is 2 years from the event.  1) Introduction  Regulation (EC) no. 261/2004

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