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How to file a theft/loss report with an Italian authority

In case you suffer a theft (in a Hotel, station, restaurant, etc.), or if you lose a precious item (credit/debit card, wallet, expensive watch, etc.), or similar, while in Italy, you will need to file a theft/loss report (denuncia di furto/smarrimento) with an Italian authority (e.g. Polizia di Stato or Carabinieri). Technically, you can file a theft/loss report in English. However, we suggest filing a police report in Italian, because Italian officers are often not very familiar with foreign languages. Moreover, depending on the Police station, the translation phase may take up to 6/7 months. 

Click here to receive your complete police report in Italian that is ready to be presented to the Italian Authority


HOW TO FILE A THEFT/LOSS REPORT WITH AN ITALIAN AUTHORITY

1) What should I do in case I am a victim of a theft, or if I lose my credit card, wallet, etc. while I am in Italy?

In case you suffer a theft (in a Hotel, station, restaurant, etc.), or if you lose a precious item (credit/debit card, wallet, expensive watch, etc.), or similar, while in Italy, you will need to file a theft/loss report (denuncia di furto/smarrimento) with an Italian authority.

2) What is a theft/loss report?

With a theft/loss report the claimant can report a theft or loss of a personal document (passport, driver’s license, etc.) or of a cell phone, tablet, debit/credit card, purse, cash, etc., to an Italian authority (Polizia di Stato, Carabinieri, etc.).

3) Why should I press charges in Italy if I am a foreigner?

If the fact occurred in Italy, it is important to file a theft/loss report not only to officially report the facts as they occurred, but also because a formal police report is required in case you want to request compensation from a Hotel, insurance company, etc.. Moreover, in case the Authorities find the lost/stolen item, they will get in touch with you.

4) Where should I file a police report?

It is possible to file a report at police stations (Questure or Commissariati di Polizia di Stato), or Carabinieri stations or with other Law enforcement bodies. This means that you need to go to a police station to file your report.

 
 If you send an email to assistance@vademecumitalia.com we can provide you with the address of the police station nearest you.
 

5) Who can file a theft/loss report?

Whoever was a victim of a theft or lost an item can file a report with an Italian authority. The report must be filed personally by the complainant. However, minors must be represented by whomever has parental/curatorial/legal powers.

 6) Can I file a theft/loss report in English?

Technically, yes. However, we suggest filing a police report in Italian because Italian officers are often not very familiar with foreign languages (including English), which means that you could have trouble filing your police report correctly. Moreover, if a theft/loss report (denuncia di furto/smarrimento) is filed in English, the Authority that receives it will need to transmit it to the competent translation office with a consistent waste of time.

Click here to receive your complete police report in Italian that is ready to be presented to the Italian Authority

7) Do I have to know the perpetrator in order to file a report?

If you know the perpetrator, you may indicate his/her name in the report, otherwise it must be referred to an unknown suspect (“denuncia contro ignoti”).

8) What do I have to write in a theft/loss report?

The complainant has to prepare a document addressed to the Italian Authority (Police, Carabinieri, etc.), indicating his/her personal and contact details, followed by a detailed description of the facts as they occurred. We suggest enclosing a copy of a personal document or photographs, when possible, indicating (in the part where you describe the facts) the names and contact details of the witnesses, if any, and providing every possible detail (e.g. in case you suffered the theft of your mobile phone you should provide the type, model, and IMEI number).

Click here to receive your complete police report in Italian that is ready to be presented to the Italian Authority

9) Can I have a receipt of the theft/loss report that I filed?

Yes, after you sign the denuncia you can ask the officer who receives it to give you a receipt.

 

David

David

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